News releases, February 24, 2014
Elaine Chan appointed Senior Head of Medical Division of Zurich in Hong Kong
<br/>Zurich is pleased to announce the appointment of Elaine Chan to the position of Senior Head of the newly established Medical Division of the company’s general insurance business in Hong Kong, effective February 17, 2014.
Elaine will focus on managing the strategic development and performance of our medical business in Hong Kong and report to Eric Hui, CEO for Zurich’s General Insurance business in Hong Kong. Prior to joining us, she was with AXA as Chief Health Distribution Officer.
In announcing the appointment, Eric said: “The new division will support Zurich’s Accident & Health strategic growth plan to build and grow a sustainable medical portfolio. Through this division, we will also focus more on customer demand to expand all-round service across consumer, commercial and corporate segments to provide better and superior customer services.”
“With Elaine’s extensive experience in building distribution channels, partnership alliances, product development, as well as best practices in healthcare and medical insurance business for over 25 years, I’m sure she will help further expand our medical business in Hong Kong,” he added.
Elaine noted: “Healthcare reform in Hong Kong has raised awareness about the importance of medical insurance and we see the market demand is now growing. As one of the main insurers in Hong Kong and to maintain our leading business position, Zurich will continue to develop innovative medical insurance products and provide customer-centric services to fit health protection needs of our customer.”
In addition, we have the pleasure to have Ed D’Mello joining as our Medical Specialist in Hong Kong with effect from 1 February 2014. Ed will report to Elaine and will provide advisory services with particular focus on medical propositions and pricing. Ed is an actuary with specialization in medical business and has more than 35 years’ experience in the insurance field.
He joined Zurich in Canada in 1981 and worked there till he moved to the US in 1984. Prior to joining Zurich Hong Kong, he was with Zurich North America in the US for nine years as Actuarial Director.
Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With more than 55,000 employees, it provides a wide range of general insurance and life insurance products and services. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, including multinational corporations, in more than 170 countries. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about Zurich is available at www.zurich.com.
Zurich’s presence in Hong Kong dates back to 1961. In Hong Kong, Zurich offers a full range of flexible general insurance and life insurance products and solutions for individuals, small businesses, and mid-sized companies, as well as large corporate customers, catering to their insurance, protection and investment needs.