What can go right when you think outside the box?
As part of our quest for innovation, we seek out brilliant ideas and tech talent at the Zurich Innovation Championship and regular hackathons.
What can go right when you can bring your whole self to the workplace?
We are proud that each employee brings something unique to our organization.
What can go right when you apply now?
At Zurich, we cultivate new talent and provide support to employer young employees for a career in insurance.
What can go right when your wellbeing is our priority?
At Zurich, we take a holistic approach to employee wellbeing and offer support for physical, mental, social and financial health.
Careers
How would it feel to be part of one of the most responsible and impactful businesses in the world? At Zurich we are on a journey to challenge assumptions about risk and insurance. Our actions and togetherness on this journey help us put our customers and employees at the heart of everything we do. Are you looking for more than a career? Join us on our journey. Let’s create a brighter future together!
We are the Zurich Insurance Group – a global multiline insurer driven by great people, expertise and passion. We have been helping individuals and businesses to manage risk since 1872. We continue to evolve and aspire to be one of the most responsible and impactful businesses in the world. Today, we bring a fresh perspective to our business by helping customers plan for the best case scenario, providing services that focus on prevention, while still providing protection. We focus on what can go right and are committed to helping customers in global and local markets to understand, prevent and protect themselves from risk. We are 55,000 employees that provide products and services in more than 215 countries and territories.
We are delighted to share that Zurich Insurance has been awarded the “Great Place to Work” certification for our China, Hong Kong, Indonesia, Malaysia and Singapore businesses. This incredible achievement speaks volumes about our people’s positive contribution and shared commitment to foster a culture where everyone can thrive together and contribute their best every day.
At Zurich Insurance, we believe that our team members are at the heart of our success. Creating an environment that champions their growth, collaboration, and empowerment is a key priority embedded across our business.
96%
This is a physically safe place to work.
95%
People here are treated fairly regardless of their gender.
93%
I feel good about the ways in which we contribute to the community.
Why Work at Zurich Insurance?
See what employees are saying about what makes Zurich Insurance a great place to work. These words are taken from employee comments in the Trust IndexTM survey.
Our People are the heart and soul of Zurich and together we are committed to delivering on our purpose – Let’s Create a Brighter Future Together. A brighter future where our voices are diverse, our behaviors are inclusive, our actions drive equity, and our people feel a sense of belonging.
At Zurich, our shared commitment reinforces a culture in which collaboration, curiosity, agility and lifelong learning ensures the future belongs to everyone and is achieved together.
Collaborate together
Build trusted relationships and promote collaborative teamwork, seeking diverse perspectives from internal an external partners.
Provide clear direction
Communicate strategic direction with clarity, consistency and openness, ensuring others can connect this to their role.
Put customers first
Tailor solutions in the best interests of our customers, understanding the evolving landscape and their future needs.
Develop and grow
Grow and develop our talent, recognizing needs, and investing time & energy into the development of ourselves and each others.
Fuel innovation
Encourage creativity and seize opportunities to innovate, rapidly market and costumer insights to create value.
Make it happen
Set clear, ambitious goals and act decisively and courageously, holding oneself and others accountable for delivering results.
Whether you are new to the insurance industry or exploring it for the first time, many of our successful new joiners come from very different industries, cultural and educational backgrounds. Read here to discover what business areas and types of roles we can offer you.
Actuarial
Actuaries are the math experts at the heart of our business. Working with statistics, they analyze trends, weigh risks and create models that allow us to make sound strategic decisions. They turn raw data into insights that enable our customers to identify, manage and finance their risks. To be an actuary, you’ll need a strong mathematical background and good business insight. If you have these skills or are interested in developing them and want to truly influence the lives of our customers, an actuarial career could be for you.
Audit
As the ‘third line of defense,’ audit carries out independent reviews of Zurich’s risk management, and control and governance frameworks. Auditors provide the Board with assurance that we’re properly managing our risk exposures. An auditor’s role goes beyond providing assurance. An auditor also makes sure proper control frameworks are in place, assists with the early identification of risks, and helps improve the efficiency of our operations. We have auditors at all levels in the firm, from regional leads to portfolio managers. This work covers every area of the business; if you want to have a broad impact, this could be the perfect career opportunity.
Claims
When customers buy insurance from Zurich, they're investing in a promise that we'll be there for them. Our claims professionals play a key role in delivering on this promise during critical times when our customers need us most. We have more than 9,500 claims experts in 60 countries. The claims team works with a common purpose: in the interests of our customers and Zurich, they want to get every claim right. With roles ranging from assistants and claims handlers, to inspectors and lawyers, there are all kinds of opportunities. If you enjoy working with people, thrive on responsibility and are a keen analytical thinker, it could be the career for you.
Finance
Our finance specialists are responsible for sound financial planning, reporting and analysis. These activities provide the clarity and knowledge we need to make important decisions that foster growth and ensure our competitive edge. Across the business, our finance professionals work in a wide range of areas, from business projects to investments. The team is currently focusing on business analytics and insights. If you’re ambitious and you have the drive and skills to spot opportunities and make the most of them to add value, now’s the time to join.
Human Resources
The HR team supports everyone at Zurich to be at their very best, whether they are individual contributors, managers or senior leaders. HR makes sure that Zurich remains a place where everyone is committed to a shared purpose, and people understand that what they do and how they do it matters; where accomplishments are rewarded financially and emotionally. Above all, HR aims to create an environment where people feel inspired, show compassion, and make a difference to those around them, so that we consistently live up to our commitment and core values, and deliver results in the right way. Join the HR team and you’ll have a chance to help make Zurich’s ambitions a reality. There are opportunities in specialist, business partner and operational roles.
Investment Management
This team is made up of the firm’s investment experts. They create value by managing Zurich’s own assets of about USD 200 billion. As such, they play a fundamental role in supporting life insurance and group employee pension plans. Led by the Group’s Chief Investment Officer, Investment Management globally comprises more than 350 people. About 120 of these are based in a central team in Zurich and regional teams in New York and Hong Kong. The others are part of local investment teams, led by chief investment officers. Investment Management aims to help Zurich to be the best global insurance manager, as measured by our customers, shareholders and people. If you become a part of our team, you’ll play an active role in helping us to achieve this ambition.
Legal
The firm’s in-house legal advisers provide trusted, independent advice to minimize legal, regulatory and governance risks. They enable the business to achieve its strategic and commercial goals in accordance with applicable laws and regulations. Legal is a centrally-led function with teams operating at global, regional and local levels. Everything they do is underpinned by their dedication to integrity, excellence and a desire to add real value for our customers. The team’s goal is to be the best provider of in-house legal, regulatory and governance services in the insurance industry. It’s a goal your expert contribution will help us achieve.
Marketing and Communications
Our marketing and communications teams are Zurich’s storytellers. Their expertise brings Zurich’s key messages to life in fresh and interesting ways. Within the function, our marketing team focuses on enhancing our brand. Our communications team specializes in building and protecting the firm’s corporate reputation, both internally and externally. Whichever team you join, you’ll play a vital role in supporting the strategic objectives and business goals.
Operations and Information Technology
Operations and IT are strategic partners, playing a central role in Zurich’s future success in an environment of rapidly-changing technology. To deliver industry-leading capabilities, it’s a truly exciting time to join. Whatever your role, you can expect to stay on top of emerging technologies, while delivering the high level of service expected by internal customers.
Risk Management
Zurich’s success is built on taking risks. But not every risk is the same. Risk management’s mission is to make sure there’s a strong culture of disciplined risk-taking. That means making sure every risk we take is transparent, understood, and justified. Risk management is at the heart of Zurich’s ‘cultural transformation’ program. Join the team and you’ll play a valuable role, helping people to perform at their best and make a difference to those around them.
Sales and Distribution
Sales and distribution specialists are on the frontline of profitable growth. They make sure Zurich delivers the high level of service our customers and distributors expect from us. If you love working with people and want a career offering variety, you may want to become one of our sales and distribution specialists.
Underwriting
Underwriters evaluate risks and determine the prices and terms to cover – or underwrite – those risks. They then work with people inside and outside the company to provide the right insurance to the right customer. Underwriters seek to out-perform markets through superior risk selection and pricing. This means they have to know how to identify well-managed, quality risks that the business can insure profitably. Join our underwriters and you’ll be part of a team that’s as diverse as our products and services.
Career opportunities