Our core values

Our values shape Zurich’s culture and define who we are, helping to set us apart in an increasingly competitive industry. They help us to maintain the trust of our customers, our people, our shareholders and the communities in which we live and work.

 

Hands planting sapling

Integrity

We treat everyone in a fair and honest manner. We comply with all applicable laws, regulations and internal policies.

 

Customer centricity

We put our customers at the heart of all we do. We utilize our global scale to turn insights and observations into useful ideas that we put to work for our customers. Find out more


Excellence

We aim for the highest quality and strive for continuous improvement in all that we do. We find new ways of solving problems. We test what we do and how we do it for fairness, diversity, trust and mutual respect.

 

Teamwork

We work together as one team… One Zurich. We collaborate and apply our global insights to deliver the best for our stakeholders. We value our diverse, talented workforce; and support them so that they can contribute to their full potential.

 

Sustainable value creation

We create and sustain value for our customers, our shareholders, our people and society. We maintain a culture of precision, stability and reliability that instills confidence and trust in our commitment to deliver when it matters – now and in the future.