We improve because of you
Zurich has always put our customers first. We sincerely listen to feedback and transform it into actual improvement actions. Feedback collected in our on-going customer satisfaction survey (namely TNPS) is the driver of perfecting our products and services.
Customer Testimonial
Our Customer Stories
True Value of Insurance: Caring and support for our customers »
Emergency support for customers during record-breaking rainstorm »
Going for extra miles »
Speedy Claims Process »
Precise Judgement »
Looking deeper »
Note: The quotes are actual voices of customers from our TNPS survey