Make a claim for life insurance
Zurich Assurance Ltd
Zurich Life Insurance (Hong Kong) Limited
You are encouraged to submit your claim by e-form to prevent the spread of COVID-19.
Other claim submission
Step 2
Submit completed claim form with all required document(s) by post:
Life Claims Department, 26/F, One Island East, 18 Westlands Road, Island East, Hong Kong
![tips](/-/media/project/zwp/hongkong/images/icons/tips.png?la=en&mw=0&hash=ED6D48DBD89F2893503560D281F4D76B)
Supplementary document(s) for existing claimYou can submit supplementary document(s) by e-form.
Click here to submit
You can submit supplementary document(s) by e-form.
Click here to submitNeed help with your claim?
Please contact us if you have any enquiries.
Service hours
9:00 a.m. – 5:30 p.m., Monday to Friday (except public holidays)
What's next?
- You will receive an acknowledgment SMS in two working days after registration.
- Zurich claims handler may contact you or your contact person to collect the necessary document(s).
Please contact us by email when you need to make a claim or request claim forms.