Make a claim for motor insurance
You can now claim payments via Faster Payment System (FPS)
Before setting up FPS as your default claim payment collection method, you will need to first register for FPS via mobile/internet banking or e-wallet. If you have linked up more than one bank or e-wallet with your mobile number/ email address, you should specify one of the banks or store value facilities (SVFs) as the default bank or SVF to receive funds. We will transfer the claim payment to your FPS default receiving bank. For more information about FPS, click here.
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Useful information and form
Step 1: Find garage in Zurich garage network
Check Zurich garage network make a reservation with our panel garages.
Step 2: Garage will verify the insurance coverage
Garage may request you to provide the following basic document for verification purpose:
- Policy number
- Vehicle registration document
- Hong Kong Identity Card
- Driving License
You then need to decide to repair using Original Equipment Suppliers or Aftermarket.
Step 3: Windscreen repaired
Pay any repair cost exceed the policy limit yourself.