Claims tips – business pack insurance

A: If you have encountered a burglary, theft, or vandalism incident, you should immediately report the case to the police within 24 hours upon discovery of the accident and notify us as soon as possible to file a claim. Please retain the relevant evidence, such as police report, repair quotation and receipts and photos of the damaged items.

A: Yes, our Business Package policy covers the loss or damages to property insured caused by fire, explosion, or lightning.*

*Subject to the terms, conditions and exclusions of the Policy.

A: Yes, our Business Package policy provides coverage for the cost of necessary repairs or rebuilding in a covered event. However, normal wear and tear is excluded from your cover and we may deduct the natural wear and tear or depreciation value of your insured items. Please refer to your policy wording for details.

A: Our Business Package policy extends coverage to protect against the loss or damage to your inventory, equipment, or stock* if you have selected additional cover** for your policy.

If you encounter the above situation, please submit your claim via our website, or contact your agent for claim submission.

*Subject to the terms, conditions and exclusions of the Policy.

**Please contact your agent/broker for details.

A: Yes, our Business Package policy provides coverage on third-party liability, providing compensation to third-party if you become legally liable to pay in a covered event.*

*Subject to the terms, conditions and exclusions of the Policy.

A: Our Business Package policy extends to provide coverage for loss of income and/or business interruption* if you have selected additional cover** for your policy.

If you encounter the above situation, please submit your claim via our website, or contact your agent/broker for claim submission.

*Subject to the terms, conditions and exclusions of the Policy.

**Please contact your agent/broker for details.

A: Yes, our Business Package policy extends to provide coverage for the loss or damage to your equipment*, if you have selected additional cover** for your policy.

If you encounter the above situation, please submit your claim via our website, or contact your agent for claim submission.

*Subject to the terms, conditions and exclusions of the Policy.

**Please contact your agent/broker for details.