Mobile applications
We aim to provide you with all the information you need at your fingertips. Anything you need from a quote to details on submitting claims can be found through the following apps, designed and created keeping convenience and efficiency in mind.
Zurich HK
"Zurich HK" which provides the speedy and 24/7 claims handling service via mobile app has been well-received by customers since its launch. The innovative features and the convenience brought by the app has been highly recognized with gold awards at the Mob-Ex Awards 2013 and 2016 organized by Marketing magazine.
As the pioneer to digitize and simplify the whole claiming process into instant taps on-the-go, Zurich upgraded the mobile app function to support claims services of medical, domestic helper, home, travel and motor insurance plan, making the submission of claims easy and simple like never before!
Scan the QR code or search "Zurich HK" in App Store / Google play now for free download. Make your claims submission simple in just a few steps!
Here is a brief introduction of eligible claims:
| Travel |
- Damage to Suitcase - Clinical Expenses - Travel Delay - Baggage Delay - Rental Vehicle Excess Protection - Others |
| Individual Medical | - Hospital Cash / Surgical Cash |
| Home | - Electrician / Plumber / Locksmith - Others |
| Motor | - Windscreen Damage - Own Car Damage - Others |
| Domestic Helper | - Clinical Claim |
What’s more, there are some value-added services provided for you:
- Action depiction tool for motor insurance
You can depict the accident scene with the drawing tools provided to make the claims process more efficient for the new “Own Car Damage” claim service
- Find a Doctor tool for individual medical insurance
You can use the “Find a Doctor” function to search for doctors nearby based on your selected criteria and view the results on a map or on a list showing details such as contact information, opening hours and address of clinics
- In-App travel emergency hotline and assistance information for travel insurance
The app includes the travel emergency assistance hotline and other travel related assistance information
Group Medical Management
When Zurich is your company’s chosen group medical insurance partner, you will be able to enjoy easy group medical benefits management via the “Zurich HK” app. Register now and login with your personal account!
Functions include:
- Virtual Medical Card
- Claims enquiries and claim forms download
- Doctor search
- Essential information and preferential offers
- Insurance and wellness benefits selections*
*Applicable to FlexiCare Group Medical Insurance Plan only.
“Zurich HK” provides smart tips for claims submission and useful information on individual medical, travel, home and motor insurance products, becoming helpful in your search for protection.
General insurance products can be checked and applied online through the “Zurich HK” app now. Learning about and buying# insurance products is now only one tap away, making the process easy and simple like never before.
#Applicable to selective products.
Zurich Risk Grading – What If?
Helping corporate customers understand their risks & prioritize improvements
The "Zurich Risk Grading - What If?" App makes risk assessment easy to understand and provides corporate customers with insights and best practice - for a better understanding of their existing risks and optimization of risk improvement budgets.
app snapshot
- An easy-to-understand "dashboard" illustrating key risk factors covered
- "What if?" scenarios projecting potential impacts of different risk improvement actions
- "Double tap" on a particular risk factor to view how it is measured with best practice suggested
- Puts customers in the driving seat to set priorities for their risk improvement plans
- A highly effective educational tool for internal safety and risk management teams
