Other complaint and enquiry channels

The Insurance Complaints Bureau

29/F, Sunshine Plaza, 353 Lockhart Road, Wanchai

Hong Kong

+852 2520 2728

+852 2520 1967

icb.enquiry@icb.org.hk

Insurance Authority

23/F, 625 King's Road, North Point

Hong Kong

+852 3899 9983

+852 3899 9993

enquiry@ia.org.hk

For Voluntary Health Insurance Scheme (VHIS)-related matters only:

Voluntary Health Insurance Scheme (VHIS) Office

Unit 2902, Millennium City 6, 392 Kwun Tong Road, Kowloon

Hong Kong

+852 2529 8900

+852 2529 8982

vhis_enquiry@fhb.gov.hk

Inland Revenue Department

1/F, Revenue Tower, 5 Gloucester Road, Wan Chai

Hong Kong

+852 187 8088

+852 2598 6001

taxinfo@ird.gov.hk